An insightful Q & A session with Dr. Khaki at the Tali and WELL Health webinar
We recently hosted a webinar, Relieving Physician Burnout with an Intelligent Virtual Assistant in collaboration with WELL Health in which we took a deep dive into Tali, a virtual assistant designed to assist physicians during their day-to-day administrative tasks such as documentation and charting - tasks that have been associated with physician burnout.
A demonstration was provided by Mahshid, Tali's CEO, on how this virtual assistant tool can be used to create forms and ticklers using voice commands. Further, she provided examples illustrating how physicians can begin entering patient information into EMRs in no time.
In this webinar, we invited Dr. Khaki, one of our longest-standing users. He joined us back in March, so let's learn a little about him. A physician since 1997, he has been practicing medicine for over twenty years. At present, he is a family physician working at Oakdale Medical Clinic in North York, Ontario. Considering he has been providing us with feedback since the beginning and has been able to experience Tali's development as it has evolved from many versions, we do find the feedback he offers to be very valuable to us.
This session between Morva, Tali's Project Manager, and Dr. Khaki aims to provide you with a physician's perspective on Tali's use in his practice.
So let’s just jump right in.
Morva: Did you find it difficult to start using it, to install or just to get started in general?
Dr. Khaki: No, the installation was very easy for me, and I appreciate the team's openness to new suggestions. As they started working, I offered some suggestions about features and options. They are open and working hard to add features as they move forward. I had no problems installing it, it was very easy. Just an extension to your Chrome and everything else is ready for use.
Morva: When you first started using it, did you find it intuitive? I mean I won't put words in your mouth. What was your experience using Tali once you installed it?
Dr. Khaki: In the beginning, I was more hesitant, to be honest with you. I was not a fan of scribes or dictation programs because I tried a few of them. They were not very impressive to me, but this one has been much better than the other ones. I want to be honest, I'm not using Tali for all of my patients. I still use a lot of my own templates which are available in Oscar Pro and many other EMRs. I have to create customized notes for some patients, such as those who are not classical cases, so you need to explain a lot and for that, Tali works very well.
